Privacy policy
Privacy Policy
Last updated: October 29, 2026
This Privacy Policy describes how NothingStaysClean (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from nothingstaysclean.com.
1. Who we are
NothingStaysClean
Owner: Jordan Scheugenpflug
Rosenweg 9
78570 Mühlheim an der Donau
Germany
Email: support@nothingstaysclean.com
The person responsible for processing personal data in accordance with the General Data Protection Regulation (GDPR) is the business owner listed above.
2. Personal information we collect
When you visit or use our store, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Telephone number, if provided
- Order and purchase information
- Payment-related information
- IP address
- Browser and device information
- Information about how you use our website
- Communication you send to our customer support
We only collect information that is necessary to operate our store, process orders, provide customer service, improve our website, comply with legal obligations, or where you have given us your consent.
3. How we use your information
We may use your personal information to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Process payments and refunds
- Communicate with you about your order
- Provide customer support
- Prevent fraud and misuse of our store
- Improve our website and services
- Comply with accounting, tax and other legal requirements
- Send marketing communications where you have given your consent
4. Legal basis for processing
Where the GDPR applies, we process personal data on one or more of the following legal bases:
- Performance of a contract
- Compliance with a legal obligation
- Our legitimate interests
- Your consent
Where processing is based on consent, you may withdraw your consent at any time with effect for the future.
5. Shopify
Our online store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services.
Shopify may process certain personal information on our behalf in order to provide its services, including information required to operate the store, process transactions, maintain security and provide technical services.
More information about Shopify's privacy practices can be found in Shopify's own Privacy Policy.
6. Order fulfilment and MarketPrint
Some of our products may be produced and fulfilled through third-party fulfilment providers such as MarketPrint and its production partners.
In order to manufacture and deliver your order, necessary information such as your name, shipping address and order details may be shared with these providers.
We only share information that is necessary for the fulfilment and delivery of your order.
7. Payment providers
Payments may be processed through third-party payment providers offered through Shopify.
Depending on the payment method you choose, your information may be processed by the respective payment provider. We generally do not receive or store your complete credit or debit card details.
The respective provider's privacy policy applies to payment processing carried out by that provider.
8. Shipping providers
To deliver your order, we may share necessary personal information with shipping and logistics providers.
This may include your:
- Name
- Delivery address
- Contact details where required
- Order or shipment information
9. Cookies and similar technologies
Our website uses cookies and similar technologies that may be necessary to operate the store, remember preferences, analyse website usage or provide marketing functions.
Where legally required, non-essential cookies are only used after you have given your consent.
You can manage or withdraw your cookie preferences through the cookie settings available on our website.
10. Analytics and advertising
We may use analytics or advertising services to understand how visitors use our website and to improve our marketing.
Depending on the services enabled in our Shopify store, this may include providers such as Google or Meta.
Where legally required, such services are only activated after you have provided consent.
11. International data transfers
Some of our service providers may process personal information outside Germany or the European Economic Area.
Where required, appropriate safeguards are used to protect personal information in accordance with applicable data protection law.
12. How long we keep your information
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable legal, tax, accounting or regulatory obligations.
13. Your rights
If the GDPR applies to you, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Request restriction of processing
- Object to certain processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a competent data protection supervisory authority
To exercise your rights, contact us at:
14. Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
15. Children's privacy
Our store is not intended to knowingly collect personal information from children where parental consent or another legal basis would be required under applicable law.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example when our services, legal requirements or third-party providers change.
The current version will always be available on our website.
17. Contact
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
NothingStaysClean
Email: support@nothingstaysclean.com